How to be Family-Friendly

Your business can be Family-friendly in the following 3 key areas:

Shop Design

• Design a layout that is easy for customers to move about
• Create a layout that keeps customers safe from falls, or knocks
• Maintain overall cleanliness
• Provide easy access to information

Service

• Implement cheerful service to make families feel welcomed
• Provide thoughtful service and take initiative in meeting customer needs
• Learn to handle lost children, accidents and injuries

Business Strategy

• Offer fun for everyone
• Create family packages & offers
• Target families in advertisements
• Review and refine strategies targeting families

Please click here to download the 15 dimensions of a family-friendly Business.
(PDF)